CONSTRUCTION
Protect high-value materials and equipment, monitor progress, and ensure compliance with safety regulations.
PROPERTY MANAGEMENT
Secure properties, monitor tenant activity, and ensure that all assets are safe from unauthorized access.
ENERGY & UTILITIES
Secure and monitor remote sites, infrastructure, and operations, ensuring safety and regulatory compliance.
EVENT MANAGEMENT
Manage large events by monitoring crowds, access points, and safety protocols to ensure smooth operations.
Cutting-Edge Technology
Leveraging our expertise in AI-powered video surveillance, we offer high-resolution live streaming, real-time alerts, and seamless private cloud-based retention. Whether it’s detecting critical site events or enabling remote access, our technology empowers you to stay connected and in control, from anywhere.
Proven Reliability
Our systems are built for continuous, fault-tolerant operation, ensuring reliable performance across various environments—from remote job sites to bustling urban centers. Hafen’s solutions are scalable, meaning they grow with your needs while maintaining uninterrupted service.
Customer-Centered Approach
We believe in more than just meeting expectations—we’re here to exceed them. Our dedicated team offers tailored support, ensuring your site management and security solutions are optimized to fit your unique challenges. Your success is our success, and we stand by you every step of the way.
All-Inclusive Service
From the initial consultation to ongoing support, Hafen provides a complete service package that covers installation, setup, and continuous monitoring. Our subscription model means no hidden fees—everything you need is included from day one.
Cost-Efficient & Simplified Operations
By eliminating the need for on-site security personnel or expensive third-party services, Hafen helps you save both time and money. Our solutions streamline site management, giving you the ability to focus on what matters most—your operations.
Consultation
We start by conducting an in-depth consultation to fully understand your site’s unique needs. Ideally, we prefer at least 90 days from your desired go-live date, but we understand real-world timelines can be tight. Let’s work together to see what’s possible!
Site Review and Solution Development
Once we’ve gathered your requirements, our team will develop a custom HafenNet™ solution tailored to your project. While we may not always be the lowest-cost option, we focus on delivering maximum value by balancing your budget with the most defensible solution.
Presentation and Demonstration
Every customer experience is unique. We’ll walk you through our proposed solution with as much detail as you need, followed by a live demonstration of the technology. The speed, clarity, and control you’ll experience are sure to impress.
Contracting
We’ll provide a straightforward Master Services Agreement (MSA) and an Order Form, outlining the terms and conditions of your solution. No surprises—just clear and transparent terms.
Shipping, Installation & Setup
Our professional technicians handle the installation of HafenCore™ units and HafenPoints™, ensuring your site is fully secured and the system is configured to your exact needs. We’ll make sure everything is ready to go.
Training & Onboarding
We pre-configure your system with user profiles and notification preferences before installation. Once onsite, our team provides comprehensive training, ensuring your team knows how to control cameras, access video feeds, and adjust notifications. The user-friendly interface makes this process quick and intuitive.
Ongoing Support
Post-installation, our Customer Success Team is always on hand to provide support, system updates, and performance optimizations. We monitor the system remotely 24/7, and while we’re often a step ahead, you can always call, email, or text us—we’re available anytime for system support.
